Safety

Safety and trust.

Here is how the MEEGO platform supports Riders and Drivers.

Platform safeguards

Driver onboarding

Drivers go through an onboarding and approval process before they can accept trips.

Trip-state visibility

Each trip moves through clear stages, from request to completion, visible in the app.

Digital payments

Support for electronic payment, so fares are recorded against the trip.

Account & trip controls

Manage your account, cancel where permitted and review past trips.

Before you get in

  • Check that the vehicle and Driver match the details in your app.
  • Ask the Driver who they’re picking up rather than giving your name.
  • Follow the trip in the app and share your plans with someone you trust.

In an emergency

Contact the emergency services on 112 first. Then report the incident to MEEGO so we can follow up.